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Supporting the people behind Canada's defence and public safety missions
Maximus Canada helps defence and public safety organizations modernize programs, strengthen day-to-day operations, and care for the people who serve. We bring the same Customer Experience, Technology & Consulting, and Health Services trusted by governments across Canada.
Our approach
Robust mission support
Maximus strengthens the institutional backbone of defence and public safety: the programs and services behind every mission. We support the departments and agencies that serve members, veterans, families, and the public, so operational teams can focus on what only they can do.
People first
Programs that serve members, veterans, families, and the public deserve the same care and quality Canadians expect from any modern service.
Proven at scale
We operate high-volume government programs across Canada today, from contact centres to health claims administration.
Security minded
We deliver within Government of Canada security and procurement expectations, with Canadian teams and Canadian operations.
What we do
What we bring to the mission
Contact Centre Services
Serve members, veterans, and their families with omnichannel support and program administration.
Digital Transformation
Reduce wait times and paperwork with digital services and intelligent document processing.
Cloud Modernization
Move legacy systems to secure, supportable platforms without disrupting operations.
Who we support
One community, many missions
Defence and public safety organizations share a common challenge: delivering modern, dependable services to the people who serve and the public they protect.
Defence
We support the programs, platforms, and people behind National Defence and the Canadian Armed Forces.
• Member, veteran, and family-facing program delivery
• Military health program administration
• Digital modernization of corporate and support systems
• Surge capacity for enrolment, benefits, and transition programs
Public Safety
Policing, border services, corrections, and emergency management face the same pressures as many public institutions.
• Citizen and member contact services for policing organizations
• Health administration for operational workforces
• Case, document, and records modernization
• Technology consulting for high-availability operations
Global experience
Part of a global Maximus
Maximus supports defense agencies in the United States and government programs in the United Kingdom and beyond. Canadian clients draw on that experience through a Canadian company, delivered by Canadian teams.
Cloud at mission scale
- Maximus migrated US Army logistics systems to the cloud, improving security and materiel readiness for more than 23,000 users worldwide.
Securing US defense networks
- Maximus strengthened cyber threat detection and security operations effectiveness for the Defense Information Systems Agency.
Military health innovation
- Maximus supports military health programs with human-centred digital services for service members, families, and beneficiaries.
Delivered in Canada
Canadian teams, Canadian delivery
Our Insights
Maximus Canada is honoured to support the programs and people behind Canada’s Defence and Public Safety organizations. By bringing our proven expertise in public-sector delivery and transformation, we drive improvements to elevate the support experience for those entrusted with upholding our security, both nationally and locally. This work is also personal. I came to public service from a career in uniform, and program delivery has been my focus ever since, along with the people it serves.Michael Oas National Vice President, Defence & Public Safety